Privacy Policy

Privacy Policy

Welcome to Ivory Delights. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website [www.ivorydelights.com] (the “Site”).

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed via secure third-party providers)

  • Purchase history

  • Any other information you provide during the checkout or account registration process

We also collect non-personal information automatically, including:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visits

  • Device type

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order or account

  • Provide customer service and support

  • Send promotional emails (with your consent)

  • Improve our website and user experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties, including:

  • Service providers (e.g., payment processors, shipping companies, email marketing platforms)

  • Legal and regulatory authorities when required by law

  • Analytics and advertising partners (with anonymized data, where applicable)

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand browsing behavior and improve functionality.

You may disable cookies through your browser settings, but some features of the site may not function properly.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of data processing

  • Withdraw consent at any time (for marketing communications)

  • Lodge a complaint with a data protection authority

6. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Ivory Delights
Email: theivorydelights@gmail.com
Phone: 9789474497
Address: Manapakkam, Chennai-600125